Payments & Shipping
We would charge your credit / Debit card or any other payment method immediately you place your order on our website.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We use fast and cost effective methods to ensure efficient delivery of your order. We constantly review our carriers and our delivery rates to ensure we can offer a great delivery service at a competitive price.
You as a customers have the right to cancel your purchase of an item within 14 days beginning from the day you receive it, All items must remain in its exact condition as received else there would be a little charge for the deminished value of Goods.
Returns & Refunds
Our 30-day returns guarantee means that if for any reason you're unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we'll issue a full refund for the price you paid for the item.
We'll also be happy to refund the delivery charge if the return is a result of our error, This doesn't affect your statutory rights.
You can always return items if they're defective even if the items have been opened.
You should expect to receive a refund within 2-5 working days of confirmed collection by us.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.